Subscription Policy

Thank you for choosing our subscription program. By purchasing a subscription with us, you agree to the following terms:

1. How Subscriptions Work

When you select the subscription option at checkout, you are enrolling in a recurring plan for your chosen product. This means your payment method will be charged automatically at the interval you selected (for example, monthly or every two months). Each charge corresponds to a new order, which will be processed and shipped to the address on file.

2. Managing Your Subscription

We make it easy for you to manage your subscription at any time:

• Through your customer portal (link provided in your order confirmation and renewal emails)

• Using the “Manage Subscription” button in the header menu of our website

• By emailing our support team at help@salamwellness.com

You can update your billing information, change delivery frequency, skip an order, or cancel your subscription through any of these methods.

3. Canceling a Subscription

You may cancel your subscription at any time before your next billing date. Once a charge has been processed and an order is confirmed, it cannot be canceled, but you may still return the product in accordance with our Return & Refund Policy.

4. Refunds on Subscriptions

Refunds are only issued if a subscription is canceled before the billing date or if the product is returned to us under our Return & Refund Policy. If you forget to cancel before the renewal, the order will be processed and shipped as scheduled.

5. Communication

We send email confirmations for every subscription order, including renewal reminders and links to manage your account. It is the customer’s responsibility to ensure their email on file is accurate and up to date.